FAQs        
 

Q . Do One-Step Applications require any special staff training?
A.
Absolutely not. In fact, One-Step Applications make training simple. All the required forms and disclosures are included in one, easy-to-use booklet. Your staff will feel confident that everything they need is there, ready for completion. Think how you'll feel knowing that every one of your customers is receiving consistently accurate, complete information for each loan transaction.

Q. What about compliance regulations? They seem to change frequently, and keeping up with these changes can be a real challenge.
A.
Our team will work closely with you to customize your One-Step Applications, so they include all your required forms and disclosures. Files are stored in a digital library and can be edited as needed. Revision dates printed on the back covers provide at-a-glance verification that you're using the latest, approved version.

Q. Won't it take a lot of time and effort to set up One-Step Applications?
A.
You'll be surprised how little time it takes - as well as how straightforward we make it. We'll walk you through the process, step by step. We'll also make recommendations and provide samples from our digital library.  

We can customize forms, incorporate the documents you already use as well as create new forms that meet your specific needs. The end result is you have a set of complete, professional-looking loan applications that are ready to use and easy to update.

Q. How will we order our One-Step Applications?
A.
You're welcome to order by e-mail, fax, phone - or online. Your applications are listed in an online catalog, visible only to your designated users. Orders are placed in a secure environment and acknowledged immediately.

Q. How long will it take for us to receive our applications?
A.
Our digital workflow and state-of-the-art equipment enable us to deliver high-quality results in a short period of time. Orders for One-Step Applications are generally shipped within just 5 days.

Q. Aren't they an expensive alternative?
A
. Certainly not when you consider the amount of time, paper and space your current applications may waste. Minimizing compliance issues and virtually eliminating waste from obsolescence provide additional savings. Add the extra benefit of prominent, consistent branding, and One-Step Applications represent outstanding value.

Q. Are there any other major benefits to switching to One-Step Applications?
A.
Yes. Many of our clients (no doubt, many of your customers as well) appreciate the 'green' aspects of printing what you need, when you need it. This is one environmentally friendly choice that will also generate significant savings.

Taking the next step to One-Step Applications is simple. Call 530.478.8300 - and ask to speak to a One-Step Application Specialist.


  One-Step Applications.com, 650 Gold Flat Road, Nevada City, CA 95959
Phone 530.478.8300    Fax 530.478.8313    info@one-stepapplications.com